| 19 Jun (4 days ago)  | | ||
email because it is the only way I can communicate during business
hours. Please forward my email address and my last set of questions
to VP. By the way what is VP is what is his or her full name?
On 18 June 2014 16:01, Kelly Young <kyoung@ucreditu.com> wrote:
> Victoria,
> Thanks for your questions. Unfortunately, these are above my scope. Our VP of Operations would like to speak with you over the phone and answer these as well as any other additional questions. If you could please provide a telephone number where you can be reached I will forward this on to her.
>
> Thank you,
>
> Kelly Young
On 19 June 2014 16:41, Beckie Huetter <bhuetter@ucreditu.com> wrote:
> Victoria,
>
> Your email has been forwarded to me to further look into. My name is Beckie Huetter, VP of Operations. I appreciate you reaching out to us with your concerns.
>
> In regards to the Utah Driving Privilege Card, we do not accept this as a form of identification for several reasons:
>
> 1. The identification states clearly on it that it is NOT VALID FOR IDENTICATION.
> 2. This type of identification does not go through the same process as other state identification(s) do.
>
> As Kelly has mentioned in prior communications, our West Valley branch accepted this identification in the past in error. This has been addressed.
>
> If you would like to further discuss this, I can be reached directly at 801-463-3523.
>
> Thank you,
>
>
> Beckie Huetter
> University Credit Union
> Executive Offices - Vice President - Service and Operationsbhuetter@ucreditu.com
> Phone: (801) 481-8800
> Fax: (801) 481-8833
> www.ucreditu.com
>
> -----Original Message-----
> From: Victoria [mailto:vsethunya@gmail.com]
> Sent: Thursday, June 19, 2014 4:47 PM
> To: Beckie Huetter
> Cc: Kelly Young
> Subject: Re: FW: Denial of Service and Racist/Discriminatory Treatment By Ivana Ristic
>
> Beckie,
>
> Thank you for responding.
>
> You state: "2. This type of identification does not go through the same process as other state identification(s) do."
>
> What is it in this type of ID process that is different form the others?
>
|
19 Jun (4 days ago)
| | ||
Beckie,
I asked you a question based on your email.
The question I asked has to do with "2", not "1".
You state: "2. This type of identification does not go through the
same process as other state identification(s) do."
What is it in this type of ID process that is different form the others?
On 19 June 2014 16:54, Beckie Huetter <bhuetter@ucreditu.com> wrote:
> Victoria,
>
> The identification clearly states that this is NOT VALID FOR IDENTIFICATION. As a Credit Union we have elected to not accept this as identification.
>
> Thank you,
>
>
>
> Beckie Huetter
> University Credit Union
> Executive Offices - Vice President - Service and Operations
> bhuetter@ucreditu.com
> Phone: (801) 481-8800
> Fax: (801) 481-8833
> www.ucreditu.com
I asked you a question based on your email.
The question I asked has to do with "2", not "1".
You state: "2. This type of identification does not go through the
same process as other state identification(s) do."
What is it in this type of ID process that is different form the others?
On 19 June 2014 16:54, Beckie Huetter <bhuetter@ucreditu.com> wrote:
> Victoria,
>
> The identification clearly states that this is NOT VALID FOR IDENTIFICATION. As a Credit Union we have elected to not accept this as identification.
>
> Thank you,
>
>
>
> Beckie Huetter
> University Credit Union
> Executive Offices - Vice President - Service and Operations
> bhuetter@ucreditu.com
> Phone: (801) 481-8800
> Fax: (801) 481-8833
> www.ucreditu.com
|
20 Jun (3 days ago)
| | ||
Victoria,
After talking to the Division of Motor Vehicles with the State of Utah, the Utah Driving Privilege card is provided to undocumented immigrants who cannot provide documentation to prove they are here legally. This is why the statement "NOT VALID FOR IDENTICATION" has been placed on the card and should NOT be used for identification purposes.
Regards,
Beckie Huetter
University Credit Union
Executive Offices - Vice President - Service and Operations
bhuetter@ucreditu.com
Phone: (801) 481-8800
Fax: (801) 481-8833
www.ucreditu.com
After talking to the Division of Motor Vehicles with the State of Utah, the Utah Driving Privilege card is provided to undocumented immigrants who cannot provide documentation to prove they are here legally. This is why the statement "NOT VALID FOR IDENTICATION" has been placed on the card and should NOT be used for identification purposes.
Regards,
Beckie Huetter
University Credit Union
Executive Offices - Vice President - Service and Operations
bhuetter@ucreditu.com
Phone: (801) 481-8800
Fax: (801) 481-8833
www.ucreditu.com
|
20 Jun (3 days ago)
| | ||
Beckie,
Let's talk about the email that YOU, not the DMV sent to me.
At # 2, you said:
"2. This type of identification does not go through the same process
as other state identification(s) do."
What is it in this type of ID process that is different from the others?
You are refusing to respond to this question based on your email. This
is the 3rd (Third) time I ask this same question based on what you said. I am not talking about anything else or anyone else, I am talking about what you said.
In US Federal offices this privilege card is accepted as valid ID and
it has never been denied in government and legal transactions. It is
also accepted in some banks in Utah.
I am asking for clarification from you on the statement you made.
Let's stick to the issue: You said the privilege card process is
different and based on what you, Beckie said to me in an email, I am
asking what is different about the process. This seems to me like a
straightforward question on a statement made by you.
Surely it would not take this long for you to respond this question
standing in line at the bank.....
Let's talk about the email that YOU, not the DMV sent to me.
At # 2, you said:
"2. This type of identification does not go through the same process
as other state identification(s) do."
What is it in this type of ID process that is different from the others?
You are refusing to respond to this question based on your email. This
is the 3rd (Third) time I ask this same question based on what you said. I am not talking about anything else or anyone else, I am talking about what you said.
In US Federal offices this privilege card is accepted as valid ID and
it has never been denied in government and legal transactions. It is
also accepted in some banks in Utah.
I am asking for clarification from you on the statement you made.
Let's stick to the issue: You said the privilege card process is
different and based on what you, Beckie said to me in an email, I am
asking what is different about the process. This seems to me like a
straightforward question on a statement made by you.
Surely it would not take this long for you to respond this question
standing in line at the bank.....
|
20 Jun (3 days ago)
| | ||
Victoria,
We have adequately answered your questions in regards to the incident that occurred at our West Jordan branch. We have explained that our branch on 2700 S made an error and violated our policy on what is the appropriate identification when they provided services to you. Our West Jordan branch was following policy when they declined to process your transaction after inadequate identification was provided.
Our policies are in place to help protect our membership. Again we are sorry for the inconsistency between the branches, but this has been addressed with them.
In addition, I have explained that the Division of Motor Vehicles responded to us that the requirements are different when providing information for a Utah Driver Privilege Card than other identification cards. If you want specific information on the process the various identification cards go through, you will need speak with the DMV directly.
Regards,
Beckie Huetter
University Credit Union
Executive Offices - Vice President - Service and Operations
bhuetter@ucreditu.com
Phone: (801) 481-8800
Fax: (801) 481-8833
www.ucreditu.com
We have adequately answered your questions in regards to the incident that occurred at our West Jordan branch. We have explained that our branch on 2700 S made an error and violated our policy on what is the appropriate identification when they provided services to you. Our West Jordan branch was following policy when they declined to process your transaction after inadequate identification was provided.
Our policies are in place to help protect our membership. Again we are sorry for the inconsistency between the branches, but this has been addressed with them.
In addition, I have explained that the Division of Motor Vehicles responded to us that the requirements are different when providing information for a Utah Driver Privilege Card than other identification cards. If you want specific information on the process the various identification cards go through, you will need speak with the DMV directly.
Regards,
Beckie Huetter
University Credit Union
Executive Offices - Vice President - Service and Operations
bhuetter@ucreditu.com
Phone: (801) 481-8800
Fax: (801) 481-8833
www.ucreditu.com
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